Member Satisfaction Survey

​October 3, 2017
 
Dear Fellow WI HFMA Member,
 
It’s that time of year again!  No, not Christmas, but the annual HFMA Member Satisfaction Survey!  HFMA National and your Wisconsin HFMA Chapter will be very interested in your feedback with this year’s survey.  The survey will be emailed on October 12th.
 
I have just recently returned from HFMA’s Fall President’s Meeting and I am excited about the direction HFMA is heading.  HFMA has been working on the Chapters 2.0 initiative, Enterprise Business Solutions for healthcare systems, and a centralized HFMA event registration system.  You will be seeing exciting, strategic changes to HFMA in the very near future, which will align to the changing healthcare landscape.
 
Before you complete the survey, I would like to highlight the WI Chapter’s accomplishments since our last Member Satisfaction Survey in October 2016.
 

• Successfully re-structured the Communications function within the WI HFMA Chapter, which means one Communications leader, one weekly WI HFMA email announcing events and news, and consistent branding and marketing.

 

• Recently, hosted a successful Fall Conference in Madison in mid-September.  Additionally, hosted the Annual Spring Conference in Sheboygan last May and the Winter Conference in the Wisconsin Dells last January.

 

• Hosted another successful Women in Healthcare Leadership conference last November and this year’s conference on November 10th will continue to build on this great tradition.  Keynote speakers include Carol Friesen, National HFMA Chair, and Kathrine Switzer, who was the first woman to run the Boston Marathon and then ran the race again 50 years later this past spring!

 

• The Mentor/Mentee program was a new initiative this past year and we currently have eight pairs of mentors/mentees in this highly successful program.  Mentees are accomplishing their professional development goals.

 

• Continued WI Chapter infrastructure work, including more robust succession planning.  Our goal is to strengthen the Chapter operations to better serve our WI HFMA members.

 
Current work-in-progress initiatives to be implemented within the next few months include Healthcare Finance 101 Regional Events and the Ambassador Program.  Also, networking opportunities, webinars, and certification continue to be strong programs for WI HFMA.
 
Thank you for taking a few minutes of your time to complete HFMA’s Member Satisfaction Survey within the next couple of weeks.  Your feedback is very important to us!
 
Best regards,
 
 
Pam J. Ott
WI HFMA Chapter Board President
608.516.5499 or pam.ott@aurora.org