Upcoming Webinars
Ensuring a Positive Patient Experience in the Revenue Cycle
Nov 14, 2019 11:30 AM CST at:
Register at:
https://attendee.gotowebinar.com/register/4697567073934342668
After registering, you will receive a confirmation email containing information about joining the webinar.
Brief outline of the presentation:
Patients now have more choices than ever; although they may not be able to differentiate between adequate and excellent clinical care, they can identify substandard customer service in the billing process and related communications from a hospital or health care provider. One bad patient experience can alienate those patients and potentially lose their future business as well as that of their family and friends. Treating patients with dignity and care throughout their entire experience is the fiscally responsible thing to do and should be a priority for every staff member.
Learning objectives:
1. Financial impact of the patient experience within the revenue cycle.
2. How to use patient experience as a strategic competitive advantage.
3. “Toolbox” to enable dramatic improvement when communicating with patients.
Target Audience:
CEO, CFO, Director of Patient Financial Services, Manager of Revenue Cycle, Administrators, Finance, Billing Office, Patient Access
Nov 14, 2019 11:30 AM CST at:
Register at:
https://attendee.gotowebinar.com/register/4697567073934342668
After registering, you will receive a confirmation email containing information about joining the webinar.
Brief outline of the presentation:
Patients now have more choices than ever; although they may not be able to differentiate between adequate and excellent clinical care, they can identify substandard customer service in the billing process and related communications from a hospital or health care provider. One bad patient experience can alienate those patients and potentially lose their future business as well as that of their family and friends. Treating patients with dignity and care throughout their entire experience is the fiscally responsible thing to do and should be a priority for every staff member.
Learning objectives:
1. Financial impact of the patient experience within the revenue cycle.
2. How to use patient experience as a strategic competitive advantage.
3. “Toolbox” to enable dramatic improvement when communicating with patients.
Target Audience:
CEO, CFO, Director of Patient Financial Services, Manager of Revenue Cycle, Administrators, Finance, Billing Office, Patient Access
Price Transparency - the New Executive Order, the 2020 OPPS Rule and how to become a best practice
Dec 12, 2019 11:30 AM CST
Register at:
https://attendee.gotowebinar.com/register/4094446463222276364
After registering, you will receive a confirmation email containing information about joining the webinar.
Brought to you by GoToWebinar®
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Description of the goal(s) of the presentation:
1. Overview of the history or price transparency regulations
2. Understand the 2020 OPPS final rule
3. Gain insights on how to comply with the final rule
4. Where do experts believe price transparency is going
5. Best practices around price transparency (going beyond the final rule)
Learning objectives:
1. Understand the regulatory environment related to price transparency
2. Understand the executive order and the proposed/final rule related to price transparency
3. Learn what steps to take to prepare for price transparency regulation implementation (January 2020)
4. Learn about best practices that go beyond regulatory compliance
Brief outline of the presentation:
1. History of Price Transparency
2. Impact of charges and surprise billing on patients
3. Breakdown of the Executive Order and the Proposed/Final Rule for 2020 OPPS
4. Guiding Principles for Implementation
5. Action items to move the organization towards regulatory compliance
6. Action items to move the organization towards best practice implementation
Target Audience:
CEOs, CFOs, VPs of Revenue Cycle, Directors of Finance, Directors of Business Office and Directors of Revenue Cycle
Dec 12, 2019 11:30 AM CST
Register at:
https://attendee.gotowebinar.com/register/4094446463222276364
After registering, you will receive a confirmation email containing information about joining the webinar.
Brought to you by GoToWebinar®
Webinars Made Easy®
Description of the goal(s) of the presentation:
1. Overview of the history or price transparency regulations
2. Understand the 2020 OPPS final rule
3. Gain insights on how to comply with the final rule
4. Where do experts believe price transparency is going
5. Best practices around price transparency (going beyond the final rule)
Learning objectives:
1. Understand the regulatory environment related to price transparency
2. Understand the executive order and the proposed/final rule related to price transparency
3. Learn what steps to take to prepare for price transparency regulation implementation (January 2020)
4. Learn about best practices that go beyond regulatory compliance
Brief outline of the presentation:
1. History of Price Transparency
2. Impact of charges and surprise billing on patients
3. Breakdown of the Executive Order and the Proposed/Final Rule for 2020 OPPS
4. Guiding Principles for Implementation
5. Action items to move the organization towards regulatory compliance
6. Action items to move the organization towards best practice implementation
Target Audience:
CEOs, CFOs, VPs of Revenue Cycle, Directors of Finance, Directors of Business Office and Directors of Revenue Cycle
The Power Behind Vendor Management - Examine the Relationships with your external Rev Cycle partners to maximize your bottom line.
January 9, 2020 11:30 AM CST
Register at:
https://attendee.gotowebinar.com/register/7900559895275445772
January 9, 2020 11:30 AM CST
Register at:
https://attendee.gotowebinar.com/register/7900559895275445772