Message from the 2017-2018 President of WI HFMA
PRESIDENT’S REPORT
Pam Ott
May 16, 2018
Executive Summary
The 2017 – 2018 WI HFMA Chapter year has been a tremendous success!! This success could not have been achieved without the efforts and commitment of our Board, Committee Chairs / Co-Chairs, and many volunteers. We have achieved all of our 2017 – 2018 strategic plan initiatives, while continuing to offer high-quality education, networking, and professional development opportunities. Other initiatives were added during this past Chapter year, which were successfully achieved, including succession planning, securing a conference event planner, and aligning all of our conferences under the VP-Programs. In addition, the WI Chapter achieved 90 points out of the 100 possible points on the HFMA Chapter Balanced Score Card. We fell short with the member retention goal, which we will continue to address in 2018 – 2019. This year, the WI Chapter was awarded a Yerger and an Innovation Grant. Overall, this has been a very successful Chapter year!! However, I would be remiss if I didn’t share that there continues to be challenges facing the Chapter, including opportunities to improve our Net Promoter Score, which is the equivalent of an engagement score; opportunities to engage more providers, payors, and physicians; and how to grow and retain our membership base. I am very excited that we have an exceptionally talented 2018 – 2019 Board, which I know will continue the rich traditions of and will continue to strengthen our WI Chapter!!
As my term ends, I would like to extend a heartfelt thank you to the 2017 – 2018 Board, Committee Chairs / Co-Chairs, and volunteers for their support, hard work, and commitment to WI HFMA. It has been an honor and a privilege to work with such talented healthcare leaders, and to serve the WI HFMA members!!
Pam Ott
May 16, 2018
Executive Summary
The 2017 – 2018 WI HFMA Chapter year has been a tremendous success!! This success could not have been achieved without the efforts and commitment of our Board, Committee Chairs / Co-Chairs, and many volunteers. We have achieved all of our 2017 – 2018 strategic plan initiatives, while continuing to offer high-quality education, networking, and professional development opportunities. Other initiatives were added during this past Chapter year, which were successfully achieved, including succession planning, securing a conference event planner, and aligning all of our conferences under the VP-Programs. In addition, the WI Chapter achieved 90 points out of the 100 possible points on the HFMA Chapter Balanced Score Card. We fell short with the member retention goal, which we will continue to address in 2018 – 2019. This year, the WI Chapter was awarded a Yerger and an Innovation Grant. Overall, this has been a very successful Chapter year!! However, I would be remiss if I didn’t share that there continues to be challenges facing the Chapter, including opportunities to improve our Net Promoter Score, which is the equivalent of an engagement score; opportunities to engage more providers, payors, and physicians; and how to grow and retain our membership base. I am very excited that we have an exceptionally talented 2018 – 2019 Board, which I know will continue the rich traditions of and will continue to strengthen our WI Chapter!!
As my term ends, I would like to extend a heartfelt thank you to the 2017 – 2018 Board, Committee Chairs / Co-Chairs, and volunteers for their support, hard work, and commitment to WI HFMA. It has been an honor and a privilege to work with such talented healthcare leaders, and to serve the WI HFMA members!!